At NiftyPaw, we’re more than a pet brand—we’re your companions for every step with your furry loved ones. If you’ve hit a snag, have a question, or want to share a fun story about your curious pet, leave your contact info and a quick note of your needs. Our team will reply promptly and resolve your issue within 24 hours—your paw family’s joy is our top priority.
US domestic shipping number untraceable, or package suspected lost/misdelivered
Product damaged from rough shipping handling
Purchased product incompatible with your pet, or you’re dissatisfied with it
Product unusable due to non-human-caused quality issues (needs repair/replacement)
Other urgent matters
We’ll resolve the above issues within 24 hours. For other general questions, check our FAQ section.
Please describe your issue and the assistance you need in detail.
